Context

A New Dimension to Caregiving with Upgraded Healthcare Website

The client required a website that provides access to the doctor's listings, appointment slots, medical departments, appointment and telemedicinebookings, lab reports, etc. The client also expected to give users access tovirtual bookings and consultations through the website. 

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Goal

Convenience-Driven Medical Care with DigitalRevolution

The main purpose was to build a website that helped them save timethrough booking appointments, telemedicine consultations, accessing labreports, availing of in-home care, and finding a specialty and doctor. Theyalso wanted to incorporate user-friendly features like checkup notifications,reminders on mandatory health tests, options to explore the health checkuppackages, insurance coverage, etc., for a remarkable userexperience.

Challenges

Pathway to Refining Patient and Staff Experiences

Undertakingthe website development project of a well-known hospitalwith advanced medical facilities like Mar Sleeva Medicity Palai has beencrucial yet worthwhile for our team. Booking a doctor’s appointment manuallymade it difficult for both patients and staff, especially when the number ofbookings was higher. The client was concerned about the need forconvenience-led medical care with telemedicine support options, which can givea quick window into the services the hospital offers.